Name of the operation

Lifelong professional training program for health workers (eTraining)

(Reference number of the direct grant agreement - UP.


Beneficiary institution - proposer of the operation

Croatian Institute of Emergency Medicine


Project manager

Maja Dragosavac, MA Pol. Sc.


Operational Program Efficient Human Resources 2014-2020

Thematic objective / Priority axis

Thematic Objective 9 - Promoting Social Inclusion, Combating Poverty and All Discrimination Priority Axis 2: Social Inclusion

Investment priority

Investment Priority 9iv - Improving access to affordable, sustainable, and high-quality services, including health care and social services of general interest

Specific objective

Specific objective 9.iv.1 - Sustainable improvement of access to health care in underdeveloped areas and for vulnerable groups and health promotion

Grant procedure

Restricted call (direct allocation of funds)


Short description of the project

Due to the geographical position, the shape of the territory of the Republic of Croatia, and the lack of financial resources of health care institutions that would enable their employees to continuously participate in professional development following the development of medical science and world trends, the Croatian Institute of Emergency Medicine (CIEM) faced the challenge of insufficient availability of professional educational content by launching the Lifelong Professional Development Program for Health Care Workers in 2009 at all levels of health care, applying modern information and communication technologies to conduct continuous distance lifelong learning. Distance lifelong learning strengthens the staff of health care institutions, accelerates the flow of information, and consequently increases the quality of health services and competencies of health workers. By the end of 2019, 33,964 health workers were educated remotely through the Program, while 79 percent of the lectures covered topics from primary health care - general medicine. This Program does not cover the county institutes of emergency medicine because they are currently not part of the basic Telemedicine centre network, nor are they equipped with appropriate equipment for conducting eTraining, which is why health professionals of outpatient emergency medical services do not have the possibility for distance education or participation in lectures. Distance learning is one of the tools that significantly affects the availability of exchange of relevant professional topics to a large number of employees in a short time. Health professionals in outpatient emergency medical services have a special feature in relation to professionals in other medical activities. The absence of doctors and nurses from the workplace due to attending classical lectures or other forms of education cannot be compensated by redistributing work to other employees in the work shift, but only by replacing it with another employee in the same profession, which significantly complicates ensuring a sufficient number of employees to fill the prescribed number of emergency medical teams that must be available within 24 hours. This project aims to connect 21 county institutes for emergency medicine with the CIEM and through such provided preconditions to conduct eTraining through thematic lectures. The target groups are doctors and nurses in the outpatient emergency medical service. Through the project, 80 lectures will be held on 20 different topics and 700 employees of the target group will be educated. Providing prerequisites for distance learning, doctors and nurses will significantly reduce the length of time spent traveling to venues of professional meetings, interactive workshops, and lectures, as well as the duration of traditional training in person that could be shortened only to the practical part, which facilitates the organization and availability of emergency medical teams. In addition, in the event of health crises such as the COVID-19 pandemic, the implementation of this project will enable the rapid availability and exchange of new information regarding the treatment of doctors and nurses, as well as new approaches to emergency care and treatment.


The general goal of the project

Improving health care and contributing to the sustainability of the health system through the process of continuous lifelong professional training of health professionals.

Specific objective of the project

Improving the knowledge and skills of health professionals through increased availability and diversity of professional content of the eTraining program.

Expected project results

Education of 700 health workers in the field of emergency medicine on distance.

Equipping county institutes for emergency medicine with distance education equipment.

Development of a web platform for eTraining.


Total project amount

4,741,705.24 HRK

Grant amount 

4,741,705.24 HRK

Project implementation period

24 months (March 8, 2021 - March 8, 2023)

Relevant links